Refund policy

𝐅𝐢𝐧𝐝 𝐘𝐨𝐮𝐫 𝐌𝐨𝐭𝐢𝐯𝐞 𝐍𝐎 𝐑𝐞𝐟𝐮𝐧𝐝 𝐏𝐨𝐥𝐢𝐜𝐲

Thank you for shopping at Find Your Motive. We appreciate your business and your interest in our brand. Please review our no-refund policy, which applies to all purchases made through our website. 

𝐀𝐥𝐥 𝐒𝐚𝐥𝐞𝐬 𝐚𝐫𝐞 𝐅𝐢𝐧𝐚𝐥

At Find Your Motive, all sales are final. Once an order has been confirmed, we DO NOT offer refunds or exchanges for any produces unless the item is defective or if you have received the wrong item. 

𝐃𝐞𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐨𝐫 𝐖𝐫𝐨𝐧𝐠 𝐈𝐭𝐞𝐦

We take pride in the quality of our products. However, if you believe you have received a defective item or if we have sent you the wrong item, please contact us immediately at findyourmotive@yahoo.com with the following information:

• Order Number 
• Description of the issue
• Photographic evidence of the defect or the wrong item received. 
• Contact us ASAP within 4-12 Hours

𝐃𝐚𝐦𝐚𝐠𝐞𝐝 𝐈𝐭𝐞𝐦𝐬

If your item has been damaged in transit, please inform us within 4-12 hours of delivery at findyourmotive@yahoo.com with a description and photographic evidence of the damage. We will assess the situation and, if appropriate, send you a replacement item subject to availability. 

𝐄𝐱𝐜𝐡𝐚𝐧𝐠𝐞𝐬

The only exception to our no refund policy is if we send you the wrong size or item. In such cases, we're happy to exchange it for the correct one. Please email us within 1 days of receiving your order at findyourmotive@yahoo.com to arrange an exchange. 

𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬

If you have any questions or concerns about our policy, please email us at findyourmotive@yahoo.com